Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.bzencrystals.com.au 


PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

   - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

   - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

   - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


PAYMENTS

We may provide paid products and/or services within the service. In that case, we use third party services for payment processing (e.g, payment processors)


We will not collect your payment card details. That information is provided directly to our third party payment processors whose use of your personal information is governed by their privacy policy. These payments processors adhere to the standards set by  PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands likes Visa, Mastercard, Amercian Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.


The payment processors we work with are:

Stripe - Their policy can be viewed at

https://stripe.com.us/privacy 

PayPal -  Their policy can be viewed at

https://www.paypal.com.webapps/mpp/ua/privacy-full


HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  We may use your personal Data to contact you with newsletters or promotional materials or other information that may be of interest to you. You may opt out of receiving any of these communications from us by following the unsubscribe link or the instructions provided in any email we send. Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above. 

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.


As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.


LEGAL REQUIREMENTS

B Zen Crystals Pty Ltd may disclose your Personal Data if required to do so by law or in response to valid requests authorities (e.g. a court or a government agency). 

In order;

- to comply with a legal obligation

- to protect and defend the rights or property of B Zen Crystals Pty Ltd

- to prevent or investigate possible wrongdoing in connection with the service

- to protect the personal safety of users of the service or the public

- to protect against legal liability

- to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


DO NOT TRACK

We do not support Do Not Track ("DNT"). Do Not Track is a preference you set in your web browser to inform websites that you do not want to be tracked.


You can enable or disable Do Not Track by visiting the preference or settings page of your web browser.


DATA RETENTION

B Zen Crystals Pty Ltd will retain your personal data only for as long as it is necessary for the purpose of this privacy policy.  We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies. 


MINORS

Our service does not address anyone under the age of 18 ("children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that we have collected personal data from children without verification of parental consent, we will take the necessary steps to remove that information from our server. 


CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at admin@bzencrystals.com